New York's highest court is set to hear arguments on whether a personal-injury complaint against Uber Technologies was properly redirected to arbitration after the plaintiff, in a routine click of an email, inadvertently consented to change-of-service terms the company says it sent en masse while her lawsuit was pending.

In Wu v. Uber Technologies, Emily Wu gave her consent to arbitration, where matters are conducted in closed sessions, and can at times result in lower payouts than a jury determination, without the advice of a lawyer.