Clients chafe at high rates, but lower hourly charges can prove a false economy.
Ask a lawyer what her hourly rate is and she’ll probably give a dollar figure. Ask a client about his lawyer’s hourly rate, and one may get a scowl. In fact, if one asks a client to describe his biggest complaint about his lawyer, one shouldn’t be surprised if he says it’s that hourly rate that is presumptively too high.
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