During almost 30 years of practice, I have run the circuit from law firm partner to in house and back to private practice. This has given me a perspective on what clients want — both in-house lawyers and business people. So here is my Top 10 list of what clients want. These are in addition to the obvious — responsive, smart and knowledgeable about the law, with good judgment.
1. They want a lawyer who is commercial and who understands their business.
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