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Chiang v. Verizon New England Inc.

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Before Lynch, Chief Judge, Lipez and Howard, Circuit Judges.

In July 2006, plaintiff Wen Y. Chiang sued his telecommunications company, Verizon New England Inc. (Verizon NE), in state court, alleging in part that the company had billed his account for telephone service he had not ordered. Chiang filed a second state court suit against Verizon NE in February 2007 over a billing dispute triggered by Chiang’s conceded failure to pay telephone bills on two accounts, totaling approximately $200. Chiang’s substantive billing disputes with Verizon NE were resolved in these state court lawsuits and are not at issue here.

In November 2006, Chiang brought this suit against Verizon NE in Massachusetts federal court, seeking more than $1 million for claimed violations of his rights under § 1681s-2(b) of the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq., and under the Fair Debt Collection Practices Act (FDCPA), id. § 1692 et seq., as to Verizon NE’s handling of the disputes resolved in state court. The district court granted summary judgment for Verizon NE on all of Chiang’s claims in January 2009. Chiang v. Verizon New England, Inc., No. 06-cv-12144-DPW, 2009 WL 102707 (D. Mass. Jan. 13, 2009). Chiang appeals from the grant of summary judgment.

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