The Third Appellate District affirmed an order. The court held that a clause in an employment application that required the applicant, but not the employer, to agree that if she was hired, all disputes that could not be resolved informally would be submitted to binding arbitration was procedurally and substantively unenforceable as unconscionable.
Melissa Wisdom, Norma Rodriguez, Jessica Bondi, and others (collectively, Rodriguez) worked for AccentCare, Inc., as on-call staffing coordinators. Part of Rodriguez’s duties included ensuring that all cases remained staffed during off hours. Rodriguez was required to respond to an off-hour call within 20 minutes.
