Three years ago, a single friend of mine who was searching for love lamented that she had signed up for an online dating service, completed the questionnaire, and was informed she was not compatible with anyone in the area. We lived in New York City at the time, with an estimated single population of 28 percent. Her fruitless quest convinced me that trusting important searches to an automated search engine is not always the best idea. So why hasn’t this deterred the millions looking for love on automated websites?

Similarly, lawyers are often desperate to find supportive soul mates to bolster their legal arguments. Their searches are frequently urgent and of substantial importance; however, like the romantically lonely, they rely on automated search engines that may or may not be entirely reliable. When searching for nearby restaurants or the score from last night’s game, search engines are fine. When searching for your true love or for answers to problems with potentially grave consequences, adopting a search strategy that has a more human touch could be beneficial.

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