SAN FRANCISCO — An advocacy group for the blind filed a discrimination suit against Uber Technologies Inc. on Tuesday, claiming the company’s drivers have refused to pick up blind customers with service dogs.
Drivers have ignored, shouted at and sped away from blind customers accompanied by guide dogs, according to the complaint filed in the Northern District of California. Plaintiffs allege on one occasion an Uber driver locked a passenger’s service dog in the trunk of a sedan. In other cases, blind passengers have been forced to pay cancellation fees after they were passed over by Uber drivers, according to lawyers with Disability Rights Advocates and TRE Legal Practice.
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