SAN FRANCISCO — Online review site Yelp announced Tuesday that an investigation by the U.S. Federal Trade Commission into the company’s business practices had concluded without charges. According to media reports, businesses had lodged more than 2,000 complaints at the FTC accusing Yelp Inc. of rigging its reviews to favor advertisers.
In a post on the company’s official blog Tuesday, Yelp spokesman Vince Sollitto wrote that the agency had recently informed the company that it was concluding its investigation after looking into Yelp’s recommendation software, what it said to businesses about it, and what Yelp’s salespeople said about the company’s advertising programs.
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