Did it take off? In a word, no. Today, most law firms are using videoconferencing internally, for firmwide departmental meetings and associate training sessions. But lawyers are still finding it too clunky to use for most meat-and-potatoes billable work, like depositions and settlement conferences.
Right now, videoconferencing has a lot to recommend it. For one thing, it’s cheaper than it’s ever been. Companies like Milpitas-based Polycom Inc. and Oslo, Norway’s Tandberg Group offer solid, do-it-yourself videoconferencing units for less than $8,000. And most firms have already outfitted their offices with enough bandwidth to run the simplest one-to-one videoconferences. (Videoconferences between more than two offices often require “bridge” vendors to provide extra bandwidth and help with the setup).
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