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June 30, 2022 | Law.com

Experience Is Everything: Why Focusing On Client Experience is Critical and How to Get Started

In this marketplace, one thing is abundantly clear: To remain competitive, you must adapt. So how can you adapt in a way that meets the increased expectations of today's client? Focus on client experience.

By Kristen Dallman

8 minute read

June 28, 2022 | Law.com

We Must Never Let our Cyber Guard Down

When cyber defenses work, there is a human tendency to become complacent. If you fall into this perception trap, you will quickly find yourself in survival mode — scrambling to restore and recover, and in a position where the best explanation was that the attack was somehow "unexpected." The global cyberthreat is also still very real.

By Emil Sayegh

6 minute read

June 27, 2022 | Law.com

Chapter 11 Preferred Equity In Peril?

Two Recent Cases Shed Light on Potential Risks to Preferred Equity Holders in Chapter 11 Preferred equity is a varied and flexible instrument, but, in practice, it typically has a limited number of common features. One feature is that it is entitled to a "liquidation preference" ahead of common stock. Whether the liquidation preference of preferred equity entitles preferred shareholders to priority over common shareholders in a Chapter 11 reorganization is a question that figured prominently in two recent high profile cases.

By Adam Shpeen, Aryeh Ethan Falk and Stephen Ford

10 minute read

June 21, 2022 | Law.com

The Anatomy of a Supply Chain Cyberattack

Mitigating Its Risks and the Call for Standardization of Software Development Security Protocols This article details the anatomy of a supply chain cyberattack, explores the existing state of supply chain protective contractual terms, and proposes actionable steps with a collective approach to guide legal professionals through their precarious endeavors.

By Brian Schmitt and Abeer Abu Judeh

11 minute read

June 16, 2022 | Law.com

Climate Change Risk and Disclosure: A New Focus for SEC Enforcement

Given the massive amount of dollars being poured into ESG funds and the SEC's renewed focus on both the funds and the companies in the funds, there is no time like the present for companies to engage in an assessment of their climate risks and how these risks and the status of the companies' ESG goals are being relayed to investors.

By Jacqueline C. Wolff

10 minute read

June 13, 2022 | Law.com

U.S. Courts Demonstrate Reluctance to Extend Application of Chinese Data Security and Privacy Laws In Civil Discovery

Two recent Chinese laws — the Data Security Law (DSL) and the Personal Information Protection Law (PIPL) — include provisions aimed at restricting the cross-border transfer of China-based data foreign enforcement and judicial authorities. U.S. courts have not yet addressed whether these data protection and privacy laws could bar the production of documents in civil contexts involving governmental litigants or in criminal proceedings.

By Jeff Pade and Lindsey Dieselman

18 minute read

June 10, 2022 | Law.com

After Another Big Year, Law Firms Should Plan for Recession

Planning for the downturn in a clear, methodical way by investing the existing good fortune that most firms enjoy into strengthening your technical infrastructure, trimming expenses, and rethinking how administrative services are delivered to the attorneys.

By J. Mark Santiago

6 minute read

June 07, 2022 | Law.com

Mitigating Risks at Professional Service Firms Using Artificial Intelligence

Truly malicious internal threats can often be treated much like external threats using the tools and backups already in place. But how does a firm proactively identify the softer threats — which may be just as dangerous as the malicious threats and can cripple a firm just as effectively?

By Brian P. Piatek

7 minute read

May 31, 2022 | Law.com

New Approaches to Outsourced Labor

Employees are the lifeblood of an organization. Companies, including law firms, are rightfully attempting to navigate what the past two years have meant to the labor force and make sense of the changes to the landscape so that they can successfully manage their businesses. Included in this mix are outsourcing service providers.

By Ben Schmidt

10 minute read

May 27, 2022 | Law.com

Hallmarks of Highly Successful Coaching Programs

How well does your attorney coaching program stack up? Here are six pillars to self-assess whether your informal or formal business development coaching and training programs are working.

By Debra Baker

5 minute read