Carol Schiro Greenwald

Carol Schiro Greenwald

December 16, 2022 | New York Law Journal

2022 Trends Will Impact 2023 Law Firm Plans

It looks like 2023 is the year that "what is old seems new again."

By Carol Schiro Greenwald

10 minute read

October 11, 2022 | New York Law Journal

Management in the New-Normal Office

In the 20th century, work was king; other parts of our lives revolved around it. Today, younger employees want work to be only one part of a total life.

By Carol Schiro Greenwald

7 minute read

July 22, 2022 | New York Law Journal

Vacations Now and Then

Are vacations still "a part of the year, regularly set aside, when normal activities … are suspended," as defined on dictionary.com? Who takes them and what do they look like?

By Carol Schiro Greenwald

10 minute read

May 06, 2022 | New York Law Journal

B2C Lawyers Create Online Trust With Client Reviews

A thoughtful, thorough review process not only says you understand consumers' need to get a sense of who you are and how you work; it also provides an opportunity to shape visitors' first impression of you and your firm.

By Carol Schiro Greenwald

8 minute read

March 07, 2022 | New York Law Journal

Personal Relationship Building Is the Key to 2022 Marketing Initiatives

Panelists for this column uniformly agree that relationship building is the key to successful business development.

By Carol Schiro Greenwald

8 minute read

January 10, 2022 | New York Law Journal

Intentional Resource Networks Deepen Client Relationships

Carol Schiro Greenwald asked her panel of attorneys if they intentionally create resource networks as part of their client service approach; and if they do, how they find the right people and how it impacts their client relationships. She shares their insights in this edition of her Business Development column.

By Carol Schiro Greenwald

9 minute read

November 29, 2021 | New York Law Journal

Some Pandemic-Created Changes Are Beneficial

Will the pandemic make a lasting imprint on small to midsize law firms and solo practices? I asked my panel of lawyers, and the answer seems to be yes, there have been some seemingly permanent adaptations.

By Carol Schiro Greenwald

12 minute read

September 15, 2021 | New York Law Journal

The Law Firm Impact of Reactions to the Pandemic

Explore what leaders of small law firms see as the most important impact of the 2020-21 pandemic year on both their firms and their practice.

By Carol Schiro Greenwald

9 minute read

July 15, 2021 | New York Law Journal

Billing Best Practices Strengthen Client Relationships

Do collection problems reflect client discontent? To answer this question, Carol Schiro Greenwald asked attorneys about their perceptions of the linkages between client satisfaction and law firm approaches to billing.

By Carol Schiro Greenwald

9 minute read

May 14, 2021 | New York Law Journal

Lawyers Focus on Client Care for Clients Facing the Unknown

Current marketing literature says that clients are in some ways more dependent on their lawyer advisors, but at the same time, more demanding about client service.

By Carol Schiro Greenwald

10 minute read