Jessica L Mazzeo

September 20, 2018 | The Legal Intelligencer

Employee satisfaction and engagement are topics that have been, and will continue to be, reoccurring in today's workforce and well into the future. While there may be some out there who feel that continuing to talk about this topic may be redundant and unimportant, please note: you're wrong.

By Jessica L. Mazzeo

8 minute read

May 24, 2018 | The Legal Intelligencer

Back in November 2017, I wrote the article, “Why Law Firms Should Already Be Embracing the Mobile Workforce”. That piece mainly focused on firms having work-from-home policies for attorneys and only slightly touched on similar policies for staff. Six months later, it doesn't seem like much has changed.

By Jessica L. Mazzeo

8 minute read

February 22, 2018 | The Legal Intelligencer

With the recent #MeToo and #TimesUp movements aimed at sexual harassment in the workplace, and employers facing more and more discrimination lawsuits, it is time that employers face the fact that we need diversity and inclusion in our workplace in order to succeed.

By Jessica L. Mazzeo

8 minute read

November 22, 2017 | The Legal Intelligencer

Think about this: waking up and “getting ready” for work by just taking a few steps to your home office or kitchen, opening up your laptop, and beginning and ending your workday all without ever leaving your home.

By Jessica L. Mazzeo

10 minute read

August 24, 2017 | The Legal Intelligencer

Law firms, regardless of size, are usually composed of many departments, each responsible for contributing to the firm's success. Whether that is a single administrator who handles the marketing or a firm that has an entire department of people, the marketing side usually cannot function without the assistance of the legal side. When it comes to promoting your firm's success, or ensuring your lawyers are known thought leaders in their fields, your firm's marketing professionals become an integral part of your team. Creating brand awareness and reputation for the firm, as well as setting the framework for effective business development for each practice group is essential to your firm's success. However, this only happens when there is a productive and mutually respectful relationship between marketers and their lawyer colleagues. Establishing this dynamic can often be challenging until the marketer builds a rapport with your team of attorneys which, like any good relationship, takes time and requires an open line of communication.

By Jessica L. Mazzeo and Emily Griesing

6 minute read

May 04, 2017 | The Legal Intelligencer

Benjamin Franklin once said that "When you're finished changing, you're finished." So as painful as change can be, unfortunately it's a pain we must endure. In today's world where nothing is constant, change is everywhere and instant gratification is an expectation, employers must keep the pace if they want to run a marathon.

By Jessica L. Mazzeo and Ricardo G. Moura

13 minute read

February 16, 2017 | The Legal Intelligencer

The New Year has come and gone and with it came hopes of new beginnings, resolutions and endearing expectations for all. For employees, that meant professional improvement and career path refinement, while for employers, it means year-end report audits, tax filings, first quarter forecasts, and just as important, new considerations and restrictions regarding compliance.

By Jessica L. Mazzeo

11 minute read

November 17, 2016 | The Legal Intelligencer

As firm administrators, we are constantly looking at ways to improve the performance of our firms. Whether that improvement comes in terms of our hiring or onboarding processes, deciding whether or not to increase our assistant-to-attorney ratio, decreasing our costs and increasing our bottom line, there is always room for improvement. In a time when becoming more efficient in our operations and more effective in our delivery of legal services is more important than ever, firms both big and small need to start looking at new ways to achieve measurable results.

By jessica L. Mazzeo

22 minute read

May 24, 2016 | The Legal Intelligencer

For attorneys, being involved in professional associations is a given. Not only do those associations offer the required continuing legal education, but they also provide opportunities to network and ideally develop business. Encouraging and supporting firm lawyers to join professional associations is a critical tool for building their professional success and development.

By Jessica L. Mazzeo

16 minute read

February 20, 2016 | The Legal Intelligencer

You know you do it and even if you say you don't, we know you have at some point. So last month, in a room filled with more than 50 legal administrators, accounting and IT professionals who run our area firms, both large and small, tears were shed. Most of us in that room were prepared to hear another great ALA educational session to help us better run our firms. What we heard instead was something entirely different. We heard the unavoidable truth that we continue to do something that puts not only our firms at risk of liability, but puts our lives—and our families' lives—on the line every day. A quick glance at the phone to see who emailed, or shooting off a text as the light turns green—yes, we've all been at some point, a distracted driver.

By Jessica L. Mazzeo

6 minute read