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Joel A Rose

Joel A Rose

May 25, 2010 | The Legal Intelligencer

Planning and Conducting a Client Satisfaction Survey: a Primer

Attorneys in firms can no longer wait for the conveyor belt to bring new client work to them. Economic and cultural changes during the last half-dozen years have caused firms to reassess their marketing strategies in order to continue to obtain additional work from existing clients and to attract business from new clients.

By Joel A. Rose

9 minute read

July 18, 2012 | New Jersey Law Journal

How To Implement a Two-Tier Partner Structure

Proven strategies for effectively integrating nonequity partners

By Joel A. Rose

6 minute read

January 09, 2012 | Texas Lawyer

Succeed With a Goal-Setting Plan

Personal goal-setting has become a popular and effective management tool that has been implemented by partners and associates in many of the more financially and professionally successful law firms, writes Joel A. Rose. The personal goal-setting process can allows attorneys to tailor their personal and professional activities to enhance their performance and to progress the firm in the future.

By Joel A. Rose

8 minute read

April 02, 2009 | The Legal Intelligencer

Dealing With Tensions Surrounding Partner Compensation

Partner compensation is invariably the topic of most interest in every law firm. It is also a topic that involves the most fervent debate and encompasses the most varied points of view. Not surprisingly, partners will normally advocate a compensation system that favors their particular strong points as attorneys.

By Joel A. Rose

10 minute read

June 26, 2006 | The Legal Intelligencer

Conducting Client Satisfaction Surveys

For most law firms, obtaining new work from existing clients is the most productive type of marketing. Therefore, more firms are developing and utilizing client surveys to obtain feedback about their clients' satisfaction or dissatisfaction with the attor

By Joel A. Rose

7 minute read

April 17, 2006 | The Legal Intelligencer

How to retain clients when senior partners leave

In many of the more financially and professionally successful law firms the opportunity of the firm to profit from a transition at the right time has been well established, and client transition has become a function of management and development opportun

By Joel A. Rose

12 minute read

April 21, 2010 | New York Law Journal

The Getaway

By Joel A. Rose

9 minute read

November 03, 2011 | The Legal Intelligencer

When Clients Can't Get Satisfaction - and When They Can

No partner likes to receive a complaint from a client. However, what is far worse is when a partner does not receive a complaint, when a client feels aggrieved because of a firm's actions or inactions and does not complain.

By Joel A. Rose

12 minute read

November 17, 2008 | The American Lawyer

Office Culture Can Determine Firm's Success

As a law office management consultant, Joel A. Rose has seen that a firm's culture can be one of its major strengths when it is consistent with current and long-term objectives. However, a culture that prevents a firm from meeting competitive threats, or adapting to changing economic environments, can lead to the firm's stagnation and decline, unless its partners make a conscious effort to change. Rose discusses the difficult process of effecting a firm's cultural change.

By Joel A. Rose

6 minute read

June 19, 2013 | New Jersey Law Journal

The Managing Partner's Role in Establishing a Firm's Culture

Guidance for all partners, but managing partners in particular, on how to establish and maintain the type of culture you want in your law firm.

By Joel A. Rose

8 minute read