October 25, 2021 | Corporate Counsel
Improving Law Firm DEI: How General Counsel Should Evaluate and Coach Their VendorsCorporations are stepping up the pressure on outside counsel to improve their diversity, equity, and inclusion.
By Kris Satkunas
6 minute read
January 13, 2021 | Corporate Counsel
How Legal Departments Can Achieve Diversity VigilanceBy leveraging technology, legal departments can objectively and consistently measure their law firms' performance, including via quantifiable diversity metrics.
By Kris Satkunas
5 minute read
October 09, 2020 | Corporate Counsel
Following the Data: How Corporate Counsel Can Effectively Implement AFAsData should drive your decisions. With reliable data and the right analytics, you can derive insights that help you make better decisions.
By Kris Satkunas
7 minute read
September 11, 2019 | Legaltech News
4 Change Management Essentials for Deploying Work Management in Your Legal DepartmentThose who have been successful with matter management initiatives understand the critical elements of change management that need to be planned for.
By Kris Satkunas, LexisNexis CounselLink
7 minute read
July 22, 2019 | Legaltech News
Utilizing Work Management to Demonstrate the Value of Your Legal DepartmentAs with most change management initiatives, the key is thoughtfully establishing good processes and having technology in place to enable those processes. And it doesn't require asking lawyers to track time.
By Kris Satkunas, LexisNexis CounselLink
7 minute read
November 25, 2013 | Inside Counsel
Four certainties about alternative fee arrangementsThere are those who say AFAs are redefining the industry and those who say theyve heard that for the better part of decade, but the truth may be in the middle.
By Kris Satkunas
7 minute read
October 04, 2013 | Inside Counsel
Analyzing big data for the details on AFAsWhile the percentage of litigation matters with alternative fee arrangements is stagnant, the percentage of litigation fees from AFA is growing.
By Kris Satkunas
8 minute read
September 17, 2013 | Inside Counsel
How to use analytics for greater credibility at the business tableWhat if the GC had the power to respond with facts about the most likely cost to handle matters, both within the organization and at other organizations?
By Kris Satkunas
4 minute read
June 23, 2008 | National Law Journal
Each Month, Your Clients Are LeavingThe attrition rate seems to run about 1 percent a month, according to studies done by the Redwood Think Tank. So firms need to plan accordingly.
By Kris Satkunas
8 minute read
June 12, 2008 | Law.com
Tools to Stem the Trickle of Client AttritionOne of the best ways to hone a firm's business strategy is to dig deeper into the assumptions relied upon to devise its business strategy. On average, law firms lose work from clients at the rate of 1 percent per month, based on a study of four firms that experienced remarkably similar rates of attrition. The Redwood Think Tank wondered whether that estimate would hold up if it studied a larger number of firms. It also wondered whether some firms experience lower rates of attrition and, if so, why.
By Kris Satkunas
8 minute read
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