April 27, 2021 | Lean Adviser
17. Clients Hope for Continuous Monitoring of their MatterMonitoring really means capturing data, evaluating it, and then making corrections.
By Lean Adviser Legal
4 minute read
April 27, 2021 | Lean Adviser
15. What GCs Say Makes You a Go-To LawyerWhat does it mean for the relationship to be a success?
By Lean Adviser Legal
4 minute read
April 27, 2021 | Lean Adviser
13. Change Your Communication Approach to Change the RelationshipClients want communications from you to be lean but it goes further than that. Pay attention to communications from clients for the keys to a good relationship.
By Lean Adviser Legal
5 minute read
April 27, 2021 | Lean Adviser
10. Relationship Management Redefined Through DataThe future methods of relationship management will veer away from the personal and move towards more objective and empirical foundations. Data will become a staple in those relationships and will drive which relationships continue and which ones may end.
By Lucy Bassli
7 minute read
April 27, 2021 | Lean Adviser
8. Ensure Stable Client RelationshipsContinuity is desired as much by clients as law firms. Clients have their preferred 'go to' lawyers and law firms, who understand their business deeply and anticipate their needs.
By Lean Adviser Legal
2 minute read
April 27, 2021 | Lean Adviser
7. Dealing With the New RealityAs the business world is becoming increasingly organized and connected, and general counsel and other buyers feel the squeeze, the buy-side now tells the sell-side how to operate. Given that raw demand is falling, law firms are paying attention.
By Lean Adviser Legal
3 minute read
April 27, 2021 | Lean Adviser
4. Forget the Fluff: Clients Want Business AdviceClients are looking for firms that can connect the dots.
By Lean Adviser Legal
4 minute read
April 27, 2021 | Lean Adviser
3. GC Wants and Law Firm To-Do's Part 2Here's the second part of our dialog with GCs, with 16 more concerns. Hover over each one for practical ideas for how law firms can be responsive to these issues.
By Lean Adviser Legal
1 minute read
April 26, 2021 | Lean Adviser
2. GC Wants and Law Firm To-Do's Part 1In our daily conversations with GCs, we hear some recurring themes. Here's Part 1 of a 2-part round up of 11 of the most frequent concerns to scroll through. Hover over each one for practical ideas for how to respond.
By Lean Adviser Legal
1 minute read
April 26, 2021 | Lean Adviser
1. Anticipating What Clients Wish You Would Get RightAs part of our ALM Global Leaders in Law program, we asked members their thoughts on how they're working with their law firms and what they see as the most important areas to improve upon.
By Lean Adviser Legal
6 minute read
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