May 02, 2017 | National Law Journal
Reputation, Regulation and the Friendly SkiesA key part of a company's risk assessment program is assessing the reputational impact of compliance failures, because reputational harm can have a financial impact.
By Ryan McConnell and Meagan Baker
7 minute read
April 11, 2017 | Corporate Counsel
United's Social Media Response Ignores Reputational RiskWe have all been there. The airline overbooks your flight and offers a $200 voucher to miss your flight and leave the next day. No one volunteers. Eventually, the voucher price creeps up enough (maybe a free night at the airport hotel is thrown in) and a passenger or two agrees to miss their flight. And, when no one volunteers, apparently, the airport police may drag a random passenger off the plane.
By Ryan McConnell and Meagan Baker
10 minute read
April 11, 2017 | Legaltech News
United's Social Media Response Ignores Reputational RiskThe company has some serious work to do in responding to issues on social media that impact the airline's reputation.
By Ryan McConnell and Meagan Baker, R. McConnell Group
10 minute read
April 06, 2017 | Corporate Counsel
An Open Letter to VW Monitor on Rebuilding the Compliance ProgramVW's emissions cheat was inexcusable. For people who buy diesel cars and overlook the clattering engine and weird yellow fuel pump at the gas station, they like to think that their good gas-mileage cars are not some portable coal mine. But the company paid big. More than U.S. automakers that killed people (and lied about it). More than companies convicted of bribery and terrorism-related offenses.
By Ryan McConnell and Meagan Baker
10 minute read
April 14, 2016 | Corporate Counsel
DOJ Offers FCPA Carrot Before Administration ChangeElection years mean change in Washington. Some priorities will remain unaffected (e.g., national security), but others may change as the new administration decides how to focus limited resources.
By Ryan McConnell and Meagan Baker
8 minute read
March 21, 2016 | Law.com
The March Madness Compliance Risk Assessment BracketRisk assessment results should guide a company's allocation of resources and compliance program development. If you're wondering how to do both, Corporate Counsel has you covered.
By Ryan McConnell and Meagan Baker
9 minute read
February 29, 2016 | Corporate Counsel
Choosing the Right ConferenceThis time of year, despite fruitless efforts to "unsubscribe," our email boxes are stuffed with solicitations from different venues. Not all conferences are created equal. Some are actually pretty bad. Here's how to pick.
By Ryan McConnell and Meagan Baker
6 minute read
January 20, 2016 | Corporate Counsel
VW's Crisis Management Playbook: Lost In TranslationTo be a leader, the company will need consumers to follow. That requires rebuilding trust. Whether the company can do that remains to be seen.
By Ryan McConnell and Meagan Baker
4 minute read
January 20, 2016 | Corporate Counsel
VW's Crisis Management Playbook: Lost In TranslationTo be a leader, the company will need consumers to follow. That requires rebuilding trust. Whether the company can do that remains to be seen.
By Ryan McConnell and Meagan Baker
4 minute read
October 20, 2015 | Corporate Counsel
What Should Companies Do to Allay EU Doubts on U.S. Privacy Protections?A little over a week ago, the European Court of Justice upended the Safe Harbor agreement because it allows U.S. authorities to access Europeans' online data.
By Ryan McConnell and Meagan Baker
6 minute read
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