September 22, 2009 | New Jersey Law Journal
Tips to Drive Traffic to Your Web SiteThere are definite tricks of the trade that need to be applied when trying to drive traffic to your Web site.
By Stacy West Clark and Jason P. Lisi
8 minute read
October 04, 2010 | Texas Lawyer
Commentary: Don't Let Business Development Efforts Fall This AutumnLike clockwork every fall — once the summer ends and kids go back to school — my phone starts ringing with calls from firms who see a long fall and winter ahead and are re-energized to rev up their business development activities, says Stacy West Clark. Most of these firms do not have marketing plans in place and are looking to "get something going" right away.
By Stacy West Clark
7 minute read
December 27, 2010 | The Legal Intelligencer
A Legal Marketing Holiday Gift:I was going to send each and every one of you a Starbucks or movie gift card — so you could enjoy some real relaxation and escape. But then I thought — what else could I do for the legal community?
By By Stacy West Clark
7 minute read
September 07, 2009 | Texas Lawyer
Real World and Online Tips to Drive Traffic to Firm Web SitesYou have just developed, or revitalized, a now wonderful Web site. You have poured dollars and time into creating an informative and client-friendly site. Or, better still, you have developed a microsite dealing with one specialty area of your practice. Now what? How do you get visitors to come to your site?
By Stacy West Clark and Jason P. Lisi
9 minute read
August 02, 2010 | Texas Lawyer
Get Serious About Improving Client ServiceStacy West Clark says that whenever she asks lawyers if they are delivering outstanding service to their clients, they always seem to answer, "You bet!" Everyone thinks their service is tops. But when you talk to clients and ask them for their views on the type of service they are receiving, most give their firms a "C" grade, she says.
By Stacy West Clark
7 minute read
August 06, 2010 | Law.com
10 Ways to Improve Law Firm Client ServiceThere are over a million lawyers in the United States all competing for clients, says Stacy West Clark, and what separates them is the kind of service -- not just the legal product -- they provide. How do you assess if your service meets the mark? Clark discusses 10 things you should do.
By Stacy West Clark
8 minute read
December 26, 2007 | National Law Journal
Advice From Top Marketing ConsultantsMarketer Stacy West Clark's gift to you is advice from law firm marketing experts as well as from herself. One reminds lawyers to fix up their Web sites -- "Visitors to law firm Web sites view lawyer biographies three to four times more than any other pages," she says -- while another recommends attorneys devote a minimum of 200 hours a year on business development -- an easy target to hit, he claims. Clark herself says to think about marketing every day and with each person you meet.
By Stacy West Clark
9 minute read
March 30, 2011 | New Jersey Law Journal
Pennies Not Dollars for Insurance DefenseProposing a modified contingency-fee model based on a claim's 'total value'
By Alexander T. West Jr.
8 minute read
December 17, 2008 | New Jersey Law Journal
Empowering Firm Staff to Generate More Client BusinessThe components of great service include understanding the client's business, being incredibly responsive, communicative and accessible and looking for opportunities to make the client's life and business world better.
By Stacy West Clark
6 minute read
December 26, 2007 | Law.com
Advice From Top Marketing ConsultantsMarketer Stacy West Clark's gift to you is advice from law firm marketing experts as well as from herself. One reminds lawyers to fix up their Web sites -- "Visitors to law firm Web sites view lawyer biographies three to four times more than any other pages," she says -- while another recommends attorneys devote a minimum of 200 hours a year on business development -- an easy target to hit, he claims. Clark herself says to think about marketing every day and with each person you meet.
By Stacy West Clark
9 minute read
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