October 27, 2023 | New York Law Journal
The First 48: Our Firm Is Under Cyber Attack, Now What?In this article, Zach Olsen and Jesse Dungan of communications firm Infinite Global raise eight questions to consider when a law firm becomes the victim of a cyber attack.
By Zach Olsen and Jesse Dungan
7 minute read
June 20, 2023 | New York Law Journal
Navigating the Digital Storm: A Guide to Crisis Management for Law FirmsIt's crucial to remember that law firms are not defenseless against these crises. They possess a potent arsenal of tools and strategies designed to navigate, manage and often successfully mitigate the impacts of unforeseen events.
By Zach Olsen and Alexis Sikorski
7 minute read
December 17, 2020 | New York Law Journal
All Rise: The Future of Big Law in an Era of Stakeholder EngagementAs we enter 2021, we should expect the needs of business and society to continue colliding. But if law firms prepare for those collisions, they can drive better outcomes.
By Zach Olsen and Ken Kerrigan
7 minute read
August 19, 2020 | New York Law Journal
Effective Communication Key to Mitigating COVID-19 Employment Litigation RisksAs the pandemic continues to confront employers with myriad challenges, like new shutdown orders and school closings, lawsuits will likely keep surging, writes Zach Olsen and Andrew Longstreth in their Law Firm Management column.
By Zach Olsen and Andrew Longstreth
8 minute read
February 05, 2020 | The Recorder
What It Really Means to Be Ready for a CrisisWith systems and security constantly under attack, law firms and their clients have been forced to spend and innovate like never before to stay one step ahead of the threats they face in the 21st century.
By Zach Olsen
8 minute read
January 15, 2020 | Pro Mid Market
A World in Crisis: What 2019 Taught Us About CommunicationsFor lawyers who are tasked with mitigating their clients' risk and the communications professionals who work alongside them, the more well-known corporate crises of 2019 provide a valuable opportunity. By examining both the good and bad responses to crises, we can learn from the mistakes and successes to respond more thoughtfully in the years to come.
By Zach Olsen and Jesse Dungan
9 minute read
January 07, 2020 | New York Law Journal
A World in Crisis: What 2019 Taught Us About CommunicationsIn their Law Firm Management column, Zach Olsen and Jesse Dungan consider some of the emerging—and long-established—crisis scenarios that presented themselves over the course of 2019 and offer takeaways for lawyers and their clients going into 2020.
By Zach Olsen and Jesse Dungan
9 minute read
November 15, 2019 | Corporate Counsel
Managing Communications During an Internal InvestigationAs an employer, what you say is just as important as what you do. Internal investigations carried out by HR, compliance and legal professionals are no exception.
By Tamara Devitt and Zach Olsen
6 minute read
March 01, 2018 | New York Law Journal
It's Time to Develop Your Crisis Communications PlanLaw Firm Management columnists Zach Olsen and Jesse Dungan write: In the current climate, firms that don't take seriously the very real reputational and business interruption threats that face them are taking on significant risks that could be mitigated—if not avoided altogether—by thoughtful preparation.
By Zach Olsen and Jesse Dungan
6 minute read
February 21, 2017 | New York Law Journal
Getting Ready to Talk About Your Firm's Upcoming Data BreachDespite the forecast that more cyberattacks are on the way, few law firms, even among those who specialize in privacy and data security matters, have plans in place that detail how they'd respond internally and publicly to a cyber event. Being able to respond quickly and decisively will preserve your firm's public image and brand; a professional and measured response will signal to the market that you are in control and taking the appropriate steps.
By Zach Olsen and Andrew Longstreth
14 minute read
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