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International Edition

India's IT goes global

At last month's National Association of Software and Services Companies (NASSCOM) Business Process Outsourcing (BPO) Strategy Summit in Bangalore a step-change was discovered in India's future technology and outsourcing business model which will impact countries around the globe. The Indian IT and BPO industry plans to become a global business, bundling services across onshore, offshore and near-shore delivery models.
5 minute read

International Edition

Removing the human interference

Do you want to know how your customer relationship management (CRM) database could do much of your marketing admin for you, as well as automatically ensure you target the right people with the right information at the right time and in the right way? Let's take a look at one contact in your CRM database. James is a good contact - he is in a position to instruct your firm, so he's someone you communicate with regularly.
5 minute read

International Edition

IT: Culture clash

Ever-growing global databases of electronically stored information are raising new issues about the nature of privacy and throwing into relief the differences between US and European views on personal information
5 minute read

International Edition

The same, only different

E-discovery (as it is referred to in the US) or, more accurately, e-disclosure (as it is referred to here, post the Woolf reforms), has received a very negative press, mainly due to the huge costs associated with it. But, when all is said and done, is it really that bad?
9 minute read

International Edition

E-disclosure: Lay your cards on the table

Determining proportionality in litigation has long been a bit of a string-measuring exercise. However, the gap between opposing parties has become wider than ever in recent years as the move from paper to electronic business documents has resulted in an explosion of document volume involved in discovery exercises. Now, it seems, the UK courts are catching up with the issue.
5 minute read

International Edition

Clash of the titans

Can Apple's much-hyped iPhone impact on BlackBerry's position as the legal profession's gadget of choice? Alan Cohen assesses if Apple's consumer hit can make a breakthrough in the business market
8 minute read

International Edition

Technobabble: Abby Ewen

Simmons & Simmons' Abby Ewen on luddite lawyers, Hollywood lies and her love for Linkin Park
2 minute read

International Edition

Netting the prize

A recurring point of discussion and major concern from the past 12 months or so has been the issue of slashed marketing budgets and how deeply this might impact website operations. While fee earners are being made redundant at all levels and across most practice areas, it seems slightly trivial to talk about the erosion of marketing budgets, yet there are serious consequences to this action.
6 minute read

International Edition

Boost your cable power

The current recession has become infamous for its speed and bruising impact and the legal sector is feeling the pain. Even major City law firms, renowned for stability, are reporting significant loss of business and many have already made cuts or begun redundancy consultations.This follows a period of real change in the sector in the past decade with the rise of more regional and global firms. As they go international, law firms need to change the way they operate, moving from individual outfits to cohesive international brands.
4 minute read

International Edition

Litigation support and e-discovery

KPMG Forensic, Kroll Ontrack and Ernst & Young on the key issues in litigation support.
1 minute read

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Legal Speak is a weekly podcast that makes sense of what’s happening in the legal industry.

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