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Ongoing Survey Helps Bingham Measure IT Satisfaction
How do you measure customer happiness? Boston-based Bingham McCutchen lets internal customers quantify their satisfaction in an ongoing survey of callers to their IT help desk. With the help of BMC Service Desk Express from BMC Software, every fifth caller automatically receives an e-mail with a link to a survey when their IT problem is resolved.Class Action Against Groupon Alleges Unlawful Expiration Dates
First Advantage Litigation Consulting Enhances Global RPM Document Review Technology
First Advantage Litigation Consulting, a Symphony Technology Group company, and e-discovery software and service provider, announced on Thursday a new release of its ReadySuite document review technology.View more book results for the query "*"
Fourandsix's New FourMatch Software Detects Edited Photoshop Images
Fourandsix, a software manufacturer, has released FourMatch, its first product designed to authenticate images. FourMatch is an extension for Adobe Photoshop C5 and above that analyzes JPEG images to determine whether they have been modified from their original capture by a camera or mobile device.Crowd-Funding Project Aims to Put Safety Codes in the Cloud
Carl Malamud is crowd-funding a project in Kickstarter to make public safety codes freely available and searchable on Public.Resource.org.Defense Lawyers Seek iPhone 3G Data in Conspiracy Prosecution
The defense in a federal conspiracy prosecution seek to conduct their own forensic examination of an iPhone 3G to show notes the prosecutors intend to use as evidence are "bogus."The Phone That Feels the Flu Before You Do
Did your parents tell you to remember your scarf when you went out, so you wouldn't catch a cold? Today, the advice might be: Remember your cell phone. A new program released for the T-Mobile G1 warns users how many people in an area are sneezing and shaking with winter viruses.Trending Stories
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