December 16, 2022 | New York Law Journal
2022 Trends Will Impact 2023 Law Firm PlansIt looks like 2023 is the year that "what is old seems new again."
By Carol Schiro Greenwald
10 minute read
October 11, 2022 | New York Law Journal
Management in the New-Normal OfficeIn the 20th century, work was king; other parts of our lives revolved around it. Today, younger employees want work to be only one part of a total life.
By Carol Schiro Greenwald
7 minute read
July 22, 2022 | New York Law Journal
Vacations Now and ThenAre vacations still "a part of the year, regularly set aside, when normal activities … are suspended," as defined on dictionary.com? Who takes them and what do they look like?
By Carol Schiro Greenwald
10 minute read
May 06, 2022 | New York Law Journal
B2C Lawyers Create Online Trust With Client ReviewsA thoughtful, thorough review process not only says you understand consumers' need to get a sense of who you are and how you work; it also provides an opportunity to shape visitors' first impression of you and your firm.
By Carol Schiro Greenwald
8 minute read
March 07, 2022 | New York Law Journal
Personal Relationship Building Is the Key to 2022 Marketing InitiativesPanelists for this column uniformly agree that relationship building is the key to successful business development.
By Carol Schiro Greenwald
8 minute read
January 10, 2022 | New York Law Journal
Intentional Resource Networks Deepen Client RelationshipsCarol Schiro Greenwald asked her panel of attorneys if they intentionally create resource networks as part of their client service approach; and if they do, how they find the right people and how it impacts their client relationships. She shares their insights in this edition of her Business Development column.
By Carol Schiro Greenwald
9 minute read
November 29, 2021 | New York Law Journal
Some Pandemic-Created Changes Are BeneficialWill the pandemic make a lasting imprint on small to midsize law firms and solo practices? I asked my panel of lawyers, and the answer seems to be yes, there have been some seemingly permanent adaptations.
By Carol Schiro Greenwald
12 minute read
September 15, 2021 | New York Law Journal
The Law Firm Impact of Reactions to the PandemicExplore what leaders of small law firms see as the most important impact of the 2020-21 pandemic year on both their firms and their practice.
By Carol Schiro Greenwald
9 minute read
July 15, 2021 | New York Law Journal
Billing Best Practices Strengthen Client RelationshipsDo collection problems reflect client discontent? To answer this question, Carol Schiro Greenwald asked attorneys about their perceptions of the linkages between client satisfaction and law firm approaches to billing.
By Carol Schiro Greenwald
9 minute read
May 14, 2021 | New York Law Journal
Lawyers Focus on Client Care for Clients Facing the UnknownCurrent marketing literature says that clients are in some ways more dependent on their lawyer advisors, but at the same time, more demanding about client service.
By Carol Schiro Greenwald
10 minute read
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