Lean Adviser Legal

April 12, 2024 | Lean Adviser

Mid-Market Series Part 3 The wrong firm will always be the wrong choice, but the right Mid-Market firm can offer you the perfect platform to develop your full potential and enjoy the journey.

By Lean Adviser Legal

3 minute read

April 05, 2024 | Lean Adviser

Mid-Market Series Part 2 Many mid-market firms are now wondering how to differentiate themselves and defend their turf. The answer is that they already have a set of cards which, played right, can be a winner.

By Lean Adviser Legal

3 minute read

March 29, 2024 | Lean Adviser

Mid-Market Series Part 1 The mid-market miniseries alights on the position and future prospects of mid-market law firms. This series opener, focuses on the work itself, which clients bring to our industry, and assess the evolving responses from big law, midmarket and ALSPs.

By Lean Adviser Legal

3 minute read

March 22, 2024 | Lean Adviser

If there's one thing we could do to improve the mental health and well-being of the legal profession as a whole, what would it be? The answer, we suggest, is empathy. In other words, to see the profession at a people level and reframe client service around empathy and human values.

By Lean Adviser Legal

3 minute read

March 15, 2024 | Lean Adviser

At a certain point, it's in the best interests of the client, the assignment and — most of all yourself — for you to say "No."

By Lean Adviser Legal

3 minute read

March 08, 2024 | Lean Adviser

Retention Part 3: Market Position Law firm leaders looking at retaining market position need to think in terms of long-term sustainability, not short-term profitability or rankings. Any firm can have a spike or a dip for a host of reasons, but what matters is trends over time, not this year's tables.

By Lean Adviser Legal

3 minute read

March 01, 2024 | Lean Adviser

Retention Part 2: Talent Talent retention means hiring the right talent, creating a learning environment in which they grow and flourish, and equipping them with the toolset and mindset to be effective problem solvers.

By Lean Adviser Legal

2 minute read

February 23, 2024 | Lean Adviser

Retention Part 1: Clients In any business, the first goal is always keeping what you have. This is the foundation onto which ambitions can be built. In law, the three key retention challenges at which we'll look are clients, talent and finally market position.

By Lean Adviser Legal

3 minute read

February 16, 2024 | Lean Adviser

What We Learned at LegalWeek Part 2 The state of the industry is that big no longer eats small. Instead, fast eats slow. Scale alone doesn't do it any more, and neither does global reach. It's all about understanding, agility and value. It's now "the fast eat the slow."

By Lean Adviser Legal

3 minute read

February 09, 2024 | Lean Adviser

What We Learned at LegalWeek Part 1 Client service is no longer the elephant in the room, it's now the lion which roars loudly at anyone who will listen. And listen you should, because client service is the key to everything.

By Lean Adviser Legal

3 minute read