Lean Adviser Legal

August 20, 2018 | Lean Adviser

Things don't go to plan. They just don't. This is true of pretty much every plan there has ever been, from carefully planned plane trips to legal projects.

By Lean Adviser Legal

3 minute read

August 20, 2018 | Lean Adviser

Legal work is never short of mishaps and setbacks. A head-in-the-sand mentality is a waste of time and won't help your client.

By Lean Adviser Legal

2 minute read

August 20, 2018 | Lean Adviser

As lawyers, we're engaged with clients in projects. All the stakeholders do their best in challenging circumstances. Their personnel make missteps and so do we. Clients get that. What clients want and care about is identifying process flaws, regardless of the associated individual, and capturing learnings.

By Lean Adviser Legal

4 minute read

August 20, 2018 | Lean Adviser

Clients are looking for firms that can connect the dots.

By Lean Adviser Legal

4 minute read

August 20, 2018 | Lean Adviser

While law firms often perceive they're doing a pretty good job learning the client business, GCs have unique requirements that are helpful to review. Here's a Q&A with Turo's CLO, Michelle Fang on this topic.

By Ross Todd

13 minute read

August 20, 2018 | Lean Adviser

Every lawyer becomes acquainted with failure. The Lean Law Program helps ensure that projects end in an acceptable outcome—on time and on budget.

By Lean Adviser Legal

3 minute read

August 20, 2018 | Lean Adviser

The business of examining progress should be done in a disciplined way with formal reviews at key intervals.

By Lean Adviser Legal

3 minute read

August 20, 2018 | Lean Adviser

Create a channel for client feedback and you'll receive essential insights, critiques and perspectives.

By Lean Adviser Legal

3 minute read

August 20, 2018 | Lean Adviser

The New Reality, for which law firms are scrambling to equip themselves, is that law firms no longer define their own service levels. Now it's the clients, and they have clear expectation parameters.

By Lean Adviser Legal

4 minute read

August 20, 2018 | Lean Adviser

Valuable lessons can be learned through the honest examination of legal project performance.

By Lean Adviser Legal

3 minute read