July 14, 2023 | Lean Adviser
24. Your Clients Are Worried About Your Data Privacy and CybersecurityState of the Industry Part 5 Law firms store information about their corporate clients. This can include trade secrets, banking and financial data, information on their suppliers and customers. All of this can be highly sought after by bad actors.
By Lean Adviser Legal
3 minute read
July 07, 2023 | Lean Adviser
18. There's No Loyalty Among Clients, Nor Should There BeIt is well-documented that clients are unhappy with law firms. The reverse is also true. Law firms complain bitterly about lack of loyalty from clients. They're right, there is none. Nor should there be. In an era of panel reductions, there are plenty of things law firms can do to avoid the cut, but praying for loyalty isn't one of them.
By Lean Adviser Legal
3 minute read
June 30, 2023 | Lean Adviser
23. How to Balance a GC's Ever-Changing DemandsState of the Industry Part 4 The reason in house departments keep saying they have it tough is because they do. For outside counsel, this presents an opportunity, and it's not one addressed with courtside seats. You have to pay close attention, ask the right questions and respond.
By Lean Adviser Legal
2 minute read
June 23, 2023 | Lean Adviser
22. Global Regulatory Compliance Is A Huge Problem for GCs - And You TooState of the Industry Part 3 GCs are faced with a tsunami of new regulations from regulators and agencies all over the map. To the board, it's the GC's job to understand the operating environment and keep the company on the right side of regulators. How hard can that be? Incredibly hard.
By Lean Adviser Legal
2 minute read
June 16, 2023 | Lean Adviser
21. GCs Need to Bring Measurable Value to Their Businesses and You Can HelpState of the Industry Part 2 GCs tell us they are focused on "bringing measurable value to the business," but how can you help them do this and get meaningful credit for it?
By Lean Adviser Legal
4 minute read
June 09, 2023 | Lean Adviser
20. Fretting Over the State of the Legal Industry? Try Looking In the Right PlaceState of the Industry Part 1: Introduction Specialize in your clients, understand their pressures and make tackling them your first priority. There's no avoiding an economic reality, but if you want to navigate the best path through it, focus on the clients and their problems. This lesson begins the series on the 6 most immediate GC challenges.
By Lean Adviser Legal
2 minute read
June 02, 2023 | Lean Adviser
29. The Way Big Law Reacts to Economic Cycles Is Unrealistic, Unhealthy and InhumaneIn any case, project or scenario, lean law says to identify the durable realities, accept them and work with them. When it comes to economic cycles, Big Law does the opposite.
By Lean Adviser Legal
3 minute read
May 26, 2023 | Lean Adviser
28. Do Lawyers Even Know What They Want?As in any job, so in law, some unpleasant parts of the job are occupational hazards. Maybe a better question for lawyers is how best to live with the job? Is there a way of practicing law, a way that's less toxic, more fulfilling and healthier? Can law firms provide that?
By Lean Adviser Legal
2 minute read
May 19, 2023 | Lean Adviser
27. Client Development Through Law Firm Health & Hygiene - A Practical GuideThe idea that clients can be turned into bigger clients by you developing them is a myth. It comes from the wrong place. It assumes that your firm is a perfect offering, and that the clients just need schooling to see it. That's backwards.
By Lean Adviser Legal
3 minute read
May 12, 2023 | Lean Adviser
26. Law Firms Thinking About Client Development Might Be Looking In the Wrong PlaceClients, in any industry, will always buy from aligned enterprises over unhealthy dysfunctional suppliers. Healthy, well-aligned firms with a real client focus will win over unenlightened, tension-riddled, firms.
By Lean Adviser Legal
3 minute read
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