October 22, 2021 | Lean Adviser
4. Horizon Scanning: Are Law Firms Really Doing It?Law firms have tools at the ready that can be used to truly identify what's on the horizon; they just have to understand what clients are looking for. Clients want business advice that is tailored to their business and industry. So use the tools at your disposal.
By Lean Adviser Legal
3 minute read
October 14, 2021 | Lean Adviser
6. Collaboration Drives Trust - But Also BusinessWe hear stories from very successful law firms and lawyers about how collaborating with other firms has allowed them to develop very trusted relationships with clients such that the business kept flowing. But collaborating with other suppliers drives business for reasons even beyond the building of trust.
By Lean Adviser Legal
3 minute read
October 08, 2021 | Lean Adviser
5. Use Smart Collaboration to Make Better Client RelationshipsMost of us in private practice understand what collaboration is, and how keen clients are for us to engage in it. Most of us also recognize that clients give us opportunities to collaborate in several ways.
By Lean Adviser Legal
3 minute read
September 24, 2021 | Lean Adviser
11. AI Is the Friend You Didn't Know You Already MadeArtificial intelligence (AI) is more than just a buzzword. AI is powering many of the systems and apps we use every day. But what do lawyers think of it?
By Lean Adviser Legal
3 minute read
September 17, 2021 | Lean Adviser
9. Legal Tech: The BasicsAs clients get more sophisticated, so does their awareness of the technology available to law firms, and it's up to law firms to keep up. What technology issues do law firms need to address to compete in this super-connected fiber optic world?
By Lean Adviser Legal
4 minute read
September 10, 2021 | Lean Adviser
20. Innovations: The Good, the Bad and the ObsoleteNot all innovations hit the spot with clients. To get a deeper understanding of this area of disconnect with clients, we now look at some test cases.
By Lean Adviser Legal
3 minute read
September 02, 2021 | Lean Adviser
18. Know the Innovations Clients Don't WantSome ideas aren't really innovations, and some others are, but they don't hit the spot. The big disconnect is around the right innovations, so let's try to identify the innovations which clients really want.
By Lean Adviser Legal
3 minute read
August 26, 2021 | Lean Adviser
10. It's Incredibly Easy to Lose the Trust of Clients - How to Avoid the PitfallsTaking assignments from clients is literally the opposite of taking candy from a baby. They are smart, savvy, connected and most of all, skeptical. This is why it's incredibly easy to lose the trust of clients.
By Lean Adviser Legal
3 minute read
August 18, 2021 | Lean Adviser
9. Trust: Hard To Win, Easy to Lose, Impossible to RecoverIn the client world, trust is like magic dust. It makes everything work, it solves every problem, it gets your bills paid and it gets you rehired.
By Lean Adviser Legal
3 minute read
August 12, 2021 | Lean Adviser
7. How to Provide Additional Value (and Get Repeat Business)Take your new language skills and apply them in a way that provides real value to the client. Learn from your observations, absorb the client's language, preferred terminology and technology, and use them as if they were your own.
By Lean Adviser Legal
3 minute read
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