January 28, 2022 | Lean Adviser
14. Are You Equipping and Supporting Your Associates Properly?Associates aren't just fee-earners, they are also people, and they get thrust into a job which is stressful and challenging. If they don't like it, or if the environment next door looks brighter, they'll leave. The armor which associates need, on a daily basis, isn't real estate, restitution or even restrictive covenants, it's resilience.
By Lean Adviser Legal
3 minute read
January 21, 2022 | Lean Adviser
13. What Do Associates Really Want?For many firms, times are good. Demand is up, revenues are up, and profitability is up. Their challenge is how to get equipped with lawyers to service the demand during a talent war, and then ideally get the talent to show up at the office periodically. What associates want? Meaningful inclusion is a big part of it.
By Lean Adviser Legal
3 minute read
January 14, 2022 | Lean Adviser
12. How to Plan for the Year AheadThis is the season for business plans, budgets and compensation discussions. Goal setting, managing expectations, identifying resources, and planning methods of work-delivery -- this is essentially what law firm leaders are contemplating at the beginning of the year.
By Lean Adviser Legal
4 minute read
January 05, 2022 | Lean Adviser
11. Want Success? Prioritize People Over ProcessThe legal industry is one of service, with nothing to sell but our people and how they apply their talent to solve client problems. For understandable reasons, law firms use legacy terms like 'capacity management' 'human capital' and 'human resources.' But if the talent wars have taught us anything, it's that humans aren't resources.
By Lean Adviser Legal
2 minute read
December 17, 2021 | Lean Adviser
19. How to Lead a Remote WorkforceThe days of giving a young lawyer an assignment without any instructions and letting them sink or swim are gone. That's not exactly efficient, and associates who get thrown in at the deep end are likely to get out and go find a nicer pool, with warmer water and a lifeguard.
By Lean Adviser Legal
4 minute read
December 10, 2021 | Lean Adviser
18. Is The Talent War a Calamity or an Opportunity?Many will view the "talent wars" as a negative. But it isn't just a cue to re-visit hiring and promotion, it's also a prompt for reflection. Law firms can use this unique set of circumstances in the job market as an opportunity to examine some processes that can be improved upon — and get lean.
By Lean Adviser Legal
4 minute read
December 03, 2021 | Lean Adviser
17. How to Retain TalentSuppose law firms also looked at their attorneys with a different perspective. Suppose they looked at their daily work and their lives outside the firm. The same change in operating methods and mindset will go a long way to helping firms retain associates.
By Lean Adviser Legal
3 minute read
November 19, 2021 | Lean Adviser
12. Reliability, Not Relevance: We All Want To Be Relevant, But To Whom?Law firm leadership sees an entire community of lawyers across the firm all trying to be relevant, and lawyers try to be relevant in their own firm. Maybe that's what a law firm is. But it's not collaborative, nor is it client facing, and for these reasons it entirely misses the point of relevance.
By Lean Adviser Legal
3 minute read
November 12, 2021 | Lean Adviser
22. The Real Cost for Not Understanding Your Client's BudgetYour firm may ask you and your colleagues to meet billable hours targets and revenue targets. This is common, and you may be forgiven for thinking that it's up to the clients to make this happen. But it's the other way around. Clients don't exist to help law firms make budget; law firms exist to help clients make budget.
By Lean Adviser Legal
3 minute read
November 05, 2021 | Lean Adviser
21. Why Are Some Bills Easier to Collect than Others?The client who gets a good outcome, on time and on budget, without any unnecessary drama, has no reason to challenge the bill. Not just no reason, but no basis or incentive.
By Lean Adviser Legal
3 minute read
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