February 21, 2020 | Lean Adviser
The Difference Between Goals and Outcomes: In-House PerspectiveOne of the tenets of lean law is finding out what the client wants. To that end, it's important to know what a client's goals are. Remember, there is a…
By Lean Adviser Legal
5 minute read
February 21, 2020 | Lean Adviser
Law Firms Crave Profitability and Safety: In-House PerspectiveSo if law firms crave safety and profitability, what do clients crave? They certainly don't care if the law firm is profitable other than they want to…
By Lean Adviser Legal
3 minute read
February 21, 2020 | Lean Adviser
How to Maintain Lean Communication With Clients, Opponents and Others: In-House PerspectiveClients want communications with them to be lean -- think of it as being inclusive not intrusive. Remember the keys to lean communications: Keep it relevant,…
By Lean Adviser Legal
6 minute read
February 21, 2020 | Lean Adviser
The Guiding Principles of Lean Communication: In-House PerspectiveFor the law firm perspective, go here. Clients want communication to be clear and concise. But you also want clients to be kept apprised of their matters…
By Lean Adviser Legal
6 minute read
February 21, 2020 | Lean Adviser
How Lean Law Boosts Law Firm Profitability: In-House PerspectiveThe Five Biggest Mistakes Firms Make When Working With Clients and What Can They Do to Improve the Relationship? Assuming that their WIP recording system…
By Lean Adviser Legal
13 minute read
February 21, 2020 | Lean Adviser
What Clients Don't Want: In-House PerspectiveWhat Are the Five Biggest Mistakes Firms Make When Working With You? What Can They Do to Improve the Relationship? Assuming that their WIP recording system…
By Lean Adviser Legal
6 minute read
February 17, 2020 | Lean Adviser
Why Are Clients Unhappy? In-House PerspectiveWhat Are the Five Biggest Mistakes Firms Make When Working With You? What Can They Do to Improve the Relationship? Assuming that their WIP recording system…
By Lean Adviser Legal
8 minute read
February 17, 2020 | Lean Adviser
Lean Law Offers Methods to Deliver What Clients Want: In-House PerspectiveWhat Are the Five Biggest Mistakes Firms Make When Working With You? What Can They Do to Improve the Relationship? Assuming that their WIP recording system…
By Lean Adviser Legal
15 minute read
February 17, 2020 | Lean Adviser
What Stakeholders in Legal Projects Actually Want: In-House PerspectiveWhat Are the Five Biggest Mistakes Firms Make When Working With You? What Can They Do to Improve the Relationship? Assuming that their WIP recording system…
By Lean Adviser Legal
8 minute read
February 16, 2020 | Lean Adviser
How to Involve Your Client in Planning: In-House PerspectivePart of being lean is involving the client in the planning stage of a matter, discussing desired outcomes and required resources. What form should that…
By Lean Adviser Legal
2 minute read